At
ENRG, we try our best to provide a wide range of top quality products to our customers. We also provide them an opportunity to customize these products to meet their requirement.
- We offer 1 (One) years warranty from the date of supply and installation against all manufacturing defects (Any damage due to mishandling by the customer will not be covered under the warranty).
- Easy Returns & Replacements.
- Lifetime customer support.
FAQ of Video Brochures
- How much can a video card hold?
It really depends on the LCD screen size and the quality of the video. However, a general rule of thumb is that 128MB is suitable for 1:00-2:30 minutes of video and 256MB is suitable for 3:00-5:00 minutes. If you require more, we can increase the memory to give you hours of video play time.
Yes, you can change the video(s) on the card simply by plugging the card into a computer with a mini USB cable, deleting the existing video(s), then copying and pasting a new video file just like you would onto a USB thumb drive.
- What happens if the battery runs out of power?
The battery can be recharged simply by plugging the card into a computer or cell phone charger with a mini USB cable. The battery will recharge in 45 mins.
- How long will the battery last?
Since all the different LCD sizes require different amounts of power, we size an appropriate battery to give you approximately 60-90 minutes of continuous playtime regardless of which LCD you choose. This means if you have a 2-minute video you will be able to watch it from start to finish 30-45 times before the battery completely depletes.
Return, Refund & Cancellation
- When does are the returns permissible and under what conditions?
All products should be opened and checked for any defect or damage. Any such issue should be notified on the delivery challan and AWB/consignment copy. Any claim of transit damage will not be considered if not notified at the time of delivery itself.
- Can I return a product found to be defective upon use after some time?
If the product is within the warranty period please get in touch with our Customer Care representative with the Order ID & Invoice No. and images of the defective product. We will make all endeavours’ to repair or replace the product as per the warranty terms specified on this website.
- How and when will I receive the refund?
We will process your refund within seven (7) business days of receiving the returned product in its original packaging. All refunds will be issued through the same transaction mode (e.g. Credit Card or Net Banking) used in the original purchase.
Most of our product is customized as per your specifications. Custom orders begin production immediately upon order and are built to your specifications. They cannot be cancelled, changed, returned or refunded at any time.
