career

DELIVERY & SHIPPING

 

 

 

RIMS MARKETING PVT.LTD having its registered office at @ 57,1st FLOOR, FURNITURE BLOCK, KIRTI NAGAR. NEW DELHI -15 is the owner of the website www.ENRG.in (“Company”) and currently offers FREE DELIVERY on all orders placed through www.enrg.in. The large majority of Company orders are shipped within 3-5 working days of the order, and delivered in 3-5 days from shipping. Company ship through leading courier services and the purchaser can track their order online after it is shipped. In the unlikely event Company is unable to deliver any items in purchaser’s order, then the purchaser shall not be charged for that item, or the purchaser shall be refunded the full amount charged for the item.

 

Please note shipping policy of the Company is as follows:

We currently deliver to more than 750 cities across India. Click here to check Pin Codes we deliver to;

 

Our shipping and delivery lead times vary by destination, and the typical lead times are as shown below:

 

Destination

Shipping Time (A)

Delivery Time (B)

Total time for delivery (A+B)

Mumbai

3-5 working days

1-2 working days

4-7 working days

U.P/West Bengal

3-5 working days

6-8 working days

9-13 working days

Rest of India

3-5 working days

2-3 working days

5-8 working days

 

Our shipping and delivery during End of Season Sale are as shown below:

Destination

Shipping Time (A)

Delivery Time (B)

Total time for delivery (A+B)

Mumbai

5-7 working days

1-2 working days

6-9 working days

U.P/West Bengal

5-7 working days

6-8 working days

11-15 working days

Rest of India

5-7 working days

2-3 working days

7-10 working days

 


As mentioned above, Company ships most items within 5-10 working days of the order. In the unlikely event that Company is not able to ship purchasers order completely within 7 working days of the order, Company shall cancel the remaining unshipped part of the order, and send the purchaser an email informing purchaser about the same. In such cases, purchaser’s payment against the unshipped part of the order shall be refunded, in the same account from which the payment was made*;

 

Company ships on all week days (Monday to Saturday), excluding public holidays;

 

To ensure that purchaser order reaches purchaser in the fastest time and in good condition, Company only ships through reputed courier agencies;

 

While Company shall endeavor to ship all items in purchaser’s order together, this may not always be possible due to product characteristics, or availability.

 

*Note: In the event Company has to cancel any items in purchaser’s order, if purchaser has paid using a credit card then purchaser’s credit card shall not be charged for the above cancelled item(s). If purchaser has paid using a debit card/netbanking, purchasers bank shall be instructed to refund the amount within 2 working days. However, the actual credit to purchaser account will depend on purchasers banks processing time, which may be 7-15 days. If purchaser do not receive a credit within this time, please check with the bank and inform the Company about the same.

 

Return and refund – Company is responsible for what Company sells through www.enrg.in . If purchaser is not completely satisfied with their purchase, the purchaser can return most items to the Company within 07 days of delivery to get a 100% refund.